The Te Kauwhata Health Centre is open from 8am to 5pm Monday- Friday.
Appointments are available from 8.30am to 4.30pm Monday – Friday.
Physiotherapy clinic: Monday afternoon, Wednesday and Friday mornings.
Please ring 8263499 for an appointment.
Emergencies will always be given priority.
Longer consultation times are available but an extra charge will be incurred.
House calls are available for registered patients whose condition prevents them from attending the surgery. An extra charge will be incurred.
After Hours Care Arrangements
For after hours medical care phone the surgery 8263499 and a nursing service will inform you where you can access the medical care required. In the case of an emergency phone 111 for an ambulance.
Fees and Billing Arrangements
Fees are payable at the time of consultation by cash or eftpos. If you have difficulty paying our fees please discuss this with us.
Our practice is committed to preventative care. We may issue you with a reminder notice from time to time offering you preventive health services appropriate to your care. If you do not wish to be part of this system please let us know at reception.
Management of your Personal Health Information
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.
In providing a quality health service this practice complies with the Code of Health and Disability Services Consumers’ Rights. If you feel your rights have been breached please let us know, we welcome any opportunity to improve our standard of service and uncover any problems. You may add a comment to our suggestion box or make a complaint verbally or in writing, alternatively should you feel unable to do so you may have the support of an independent advocate from the Health and Disability Commissioners Office by phoning 0800112233. For more information about our complaints process please ask any member of staff.
All patients with abnormal results will be contacted by either a Doctor or one of the nursing staff. We would encourage you to phone or call in to collect your results. At the time of your test an indication will be given as to how long the wait for a result will be. Please ask the nursing staff if you have any questions.